Bank Statement and Utility Bill Design

Dynamic Data Design, Information Design
Bank Statement and Utility Bill Design

Custom designed account statements for financial organisations, energy and insurance companies that send out regular automated statement letters to customers and clients. Increase customer satisfaction and reduce call centre costs by making your statements and bills more legible and understandable.

Some banks still need to create a separate help document to explain their statements. One example here and another one here.

Nations Trust Bank: Three-language bank statement designed for a Sri Lankan retail bank.
Nations Trust Bank: Three-language bank statement designed for a Sri Lankan retail bank.
GE MONEY BANK
GE MONEY BANK
Developer specification
Developer specification
Reading and interpreting account statements can be hard, so during the redesign process we suggested adding icons to each transaction. The solution made it easier for customers to identify how they spent their money. We used icons in the transaction list years before fintech banks and modern banking apps started to introduce them on mobile.
Reading and interpreting account statements can be hard, so during the redesign process we suggested adding icons to each transaction. The solution made it easier for customers to identify how they spent their money. We used icons in the transaction list years before fintech banks and modern banking apps started to introduce them on mobile.
Unicredit Bank: multilingual statements are widespread in Hungary as the expat community is huge. As there is no language setting on a paper statement, this example shows three languages on one page. Each one has its own typographic characteristics to make it easier for the customer to find their own mother tongue (skip the other two).
Unicredit Bank: multilingual statements are widespread in Hungary as the expat community is huge. As there is no language setting on a paper statement, this example shows three languages on one page. Each one has its own typographic characteristics to make it easier for the customer to find their own mother tongue (skip the other two).
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