“Even when they live on the best of infrastructures, data and A.I. capabilities do little good if employees and customers can’t take advantage of them. That’s why more solutions providers are producing technologies to make complex information and sophisticated computing capabilities more accessible.
December 15, 2019
Customers want “conversational UX experts who understand their business and can ‘conversationalize’ the interactions users have with services and products the customer creates for their [own] users.”