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Our refund policy has been devised to define the situations under which Bencium Limited will provide a refund, the procedure for claiming a refund and the responsibility of Bencium Limited in circumstances resulting in such a claim. By purchasing any of our services you are declaring that you accept and agree with all the terms and conditions outlined in the refund policy.
Bencium Limited’s liability is bound by the value of the chunk of the project (as per our prices) which remains incomplete at a given point point of time. Bencium Limited is not obligated for losses due to the services provided/ not provided or the delay in the same at any point of time. The liability to refund holds only if the project has been cancelled by the client and such cancellation has been communicated to Bencium Limited in writing.
The partial refunds will be processed and mailed within 10 business days of the date of cancellation and will be brought about using the method of payment agreed upon in the beginning of the project ie; refund by credit card.
The full refunds will be processed and mailed within 10 business days of the date of cancellation and will be brought about using the method of payment agreed upon in the beginning of the project ie; refund by credit card.
If we receive a chargeback or payment dispute (i.e. PayPal or Visa/Mastercard Dispute) from a credit card company or bank, your service and/or project will be suspended without notice. The chargeback fee (issued to recover fees passed on to us by the credit company), plus any outstanding balances accrued as a result of the chargeback(s) must be paid in full before service is restored, files delivered, or any further work is done. Instead of issuing a chargeback, please contact us to address any billing issues. Requesting a chargeback or opening a PayPal dispute for a valid charge from us is fraud, and is never an appropriate or legal means of obtaining a refund. Please read and make sure you fully understand our refund policy prior to making a payment.
Bencium Limited may at any time, without prior notice under its sole discretion, amend this policy from time to time. You are therefore requested to review this policy periodically. Your continued use of Bencium Limited website after any such amendments automatically implies your acceptance of the same thereof.
If you have queries or suggestions regarding our refund policies kindly e-mail us at email@example.com