HSBC Retail Banking [UX/UI Design]
I am UX/UI Design Lead in one of the first global cross functional agile teams at HSBC. Designing multiple native mobile and web apps, including a responsive webapp for 52 million customers. I am responsible for leading user interviews, customer research, creating prototypes and design guideline compliant, pixel perfect screens for production. We are constantly iterating products based on business and user research data particularly focusing on customer requests from mainland China, Hong Kong and Singapore. Working in the highest quality possible despite complex security and technology restrictions.