Simple Action Day
Simple Action day, London, 13 April 2016
"The Department for Business, Innovation & Skills has published a call for evidence about how T&Cs can be made more accessible for consumers. You can find it here:
Thanks to all those who came to the Simple Action day on 13 April in London. We came up with some interesting responses to the consultation from the Department of Business, Innovation and Skills (BIS). They are looking for ways to make Terms and Conditions (T&Cs) more accessible.
We felt that rather than dive into recommending specific solutions such as ‘put key facts in bold’ (one of those in the consultation document), it’s better to encourage better design processes and realistic performance standards.
You can download our draft report from here."
by Rob Waller – www.simplificationcentre.org.uk